LOCATION: Dallas (TX) 75% office/25% travel
Rapidly growing, diversified provider of in-home care to individuals with chronic conditions. Key services include home care, home health, and hospice for both geriatric and disabled individuals through multiple locations in multiple states
The Chief Clinical Officer (CCO) will work with senior leadership and be responsible for the development and overseeing of all quality assurance and performance improvement initiatives within the Company’s portfolio of Home and Community Based Services businesses across multiple states. This senior leadership role is dedicated to ensuring the highest standards of care are met, promoting a culture of continuous improvement, and ensuring compliance with all regulatory requirements. The CCO will lead the development and implementation of quality management strategies, policies, and procedures to enhance patient outcomes and satisfaction. This senior position will report to the CEO. This position will be based in the Dallas / Fort Worth, TX area and expected travel is approximately 25%.
MUST have Hospice/Home Health experience in MULTI-SITE & State Clinical Operations, Clinical Compliance with some HR compliance experience (no exceptions).
Key Responsibilities:
– Quality Management and Improvement:
- Develop and implement a comprehensive quality management program at the Corporate level and for our subsidiary companies.
- Assist in the establishment of Key Performance Indicators (KPI’s) and benchmarks for patient care, quality and safety.
- Oversee the continuous assessment and improvement of clinical processes and outcomes.
– Compliance and Accreditation:
- Ensure compliance with local, state, and federal regulations, as well as accreditation standards.
- Prepare for and manage external audits and accreditation surveys.
- Maintain current knowledge of industry standards and regulatory changes.
- Lead efforts in developing corrective action plans if required
– Data Analysis and Reporting:
- Analyze quality performance data to identify trends and areas for improvement.
- Develop and deliver regular reports to internal stakeholders.
- Utilize data to drive decision-making and strategic planning.
– Leadership and Collaboration:
- Foster a culture of quality and safety throughout the organization.
- Collaborate with all subsidiary companies to integrate quality initiatives in the business units where applicable.
- Engage with external stakeholders to gather feedback and improve service delivery.
– Training and Education:
- Develop and implement training programs for staff on quality improvement practices and compliance requirements.
- Ensure ongoing education and professional development opportunities for clinical and administrative staff.
– Risk Management:
- Identify and mitigate risks related to patient care and organizational operations.
- Develop and implement risk management strategies and protocols.
- Monitor and evaluate the effectiveness of risk management initiatives.
– Skills and Competencies:
- Strong knowledge of quality improvement methodologies and tools..
- Excellent analytical and problem-solving skills.
- Outstanding communication and interpersonal abilities.
- Proven leadership and team-building skills.
- Ability to manage multiple projects and priorities effectively.
- Proficiency in data analysis software and electronic health records (EHR) systems.
NOTE: Any experience related to HR compliance or other HR areas such as policy development, personnel file auditing, HRIS system implementation etc., would be a plus.
QUALIFICATIONS:
- Bachelor’s degree in Nursing, Healthcare Administration, or a related field (Master’s degree preferred)
- MUST have a minimum of ten (10) years of experience in healthcare quality management, with at least five (5) years in a leadership role
- Experience in home health, behavioral health, hospice or a related healthcare setting is required
- MUST have Hospice/Home Health experience in MULTI-SITE & State Clinical Operations, Clinical Compliance with some HR compliance experience (no exceptions)
- Certified Professional in Healthcare Quality (CPHQ) or similar certification preferred
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.
For consideration, please send us your CV/resume in MS Word format only. If there is a viable match, one of our consultants will contact you within 24-48 hours.
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